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Privacy Policy

Your trust is the foundation of our boutique. This policy explains how we collect, use, and protect your personal information with the same care we put into every garment we curate.

 

Information We Collect

When you visit our website, place an order, or communicate with us, we may collect personal information necessary to serve you.

  • Identity and contact details: Your name, email address, shipping address, and if you choose to provide it, your phone number.
  • Payment details: Information required to process your transaction. We do not store full card details on our servers.
  • Order information: Details of your purchase, including size and color variants, products selected from our collection of dresses, co-ord sets, tops and tunics, bottoms, abayas, and outerwear, and your order history.
  • Communication records: Messages and notes from your interactions with our support team.
  • Technical and usage data: Your IP address, browser type, device information, and pages visited.
  • Cookies and tracking technologies: Small files that help us remember your preferences, maintain your cart, and understand how our Size Notes and product pages are used.

We collect only what is needed to fulfill orders, provide support, and improve your experience.

 

How We Use Your Information

We use your data for clear and respectful purposes.

  • Order fulfillment: Preparing, packaging, and shipping your selection, whether in Cotton, Cupra, Silk, Crepe, Velvet, Chiffon, or Lace.
  • Customer support: Responding to your inquiries through our 24/7 online support, available through the Contact page on our website.
  • Transactional communication: Sending order confirmations, shipping updates, tracking information, and return instructions.
  • Marketing and newsletters: If you choose to subscribe, perhaps to receive our newsletter welcome offer of 20% off, we will share updates about new collections, seasonal sales up to 30% off, and boutique news.
  • Site improvement: Understanding how customers navigate our store, use Size Notes, and interact with product variants so we can enhance usability.
  • Security and fraud prevention: Protecting your account and our business from unauthorized activity.

We do not sell your personal information to third parties.

 

Marketing Consent and Unsubscribe

We value your inbox. When you sign up for our newsletter, you consent to receive marketing communications from Mewa Boutique. Every marketing email includes a clear unsubscribe option. You may also opt out at any time by contacting us through the Contact page on our website. Even after unsubscribing from marketing messages, we will continue to send essential transactional emails related to your orders.

 

Cookies and Analytics

Our website uses cookies to provide a smooth and secure shopping experience. Essential cookies allow checkout and account functions to work properly. Analytics cookies help us understand visitor behavior and improve our content.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our store, including the ability to complete a purchase.

 

Sharing with Trusted Service Providers

To operate our boutique, we work with reputable partners who process data on our behalf under strict confidentiality obligations.

  • Payment processors: Secure services that handle transactions made with Visa, Mastercard, American Express, PayPal, and Apple Pay.
  • Shipping carriers: Partners who deliver your orders and provide tracking updates.
  • Hosting and platform providers: WordPress and WooCommerce, which power our store and manage product variants.
  • Analytics services: Tools that help us study traffic patterns and improve site performance.

These providers receive only the information necessary to perform their specific functions. They are contractually required to protect your data and may not use it for other purposes.

 

Payment Security

Your financial information is protected by industry-standard encryption. All payments are processed by secure, compliant third-party providers. Mewa Boutique does not store your full credit card number or security code on our own servers. When you enter payment details, the information is transmitted securely and directly to our payment partners.

 

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and tax obligations. Once data is no longer needed, it is securely deleted or anonymized. If you request deletion of your personal data, we will comply within a reasonable timeframe, except where retention is required by applicable law.

 

Your Rights

Depending on your location, including regions covered by GDPR or CCPA-style regulations, you may have the following rights regarding your personal data.

  • Access: Request a copy of the information we hold about you.
  • Correction: Ask us to update or correct inaccurate details.
  • Deletion: Request that we erase your personal data, subject to legal retention requirements.
  • Restriction: Ask us to limit the use of your data in certain circumstances.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection and opt-out: Object to certain processing activities and withdraw marketing consent at any time.

To exercise any of these rights, please contact us through the Contact page on our website. We will respond promptly and respectfully.

 

Children’s Privacy

Our boutique is not directed to children under the age of thirteen, or the equivalent minimum age in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately through the Contact page so we can remove it.

 

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised date in the “Last updated” line. We encourage you to review this policy periodically. Your continued use of our website after changes become effective indicates your acceptance of the updated terms.

 

Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the jurisdiction where Mewa Boutique operates. Any disputes arising from this policy will be resolved in accordance with the governing law referenced in our Terms and Conditions.

 

Contact Us

If you have questions, concerns, or requests regarding your privacy, please reach out.

We are committed to addressing your concerns with transparency and care.

Last updated: October 2026