✳ Free shipping on orders over $150
Thoughtfully selected Turkish style
Up to 30% OFF Storewide

Answers for a more confident Mewa edit.

Find helpful information about Turkish modestwear, choosing a size, shipping and caring for your order. If you need something more specific, we are here to help.

Frequently asked questions

Good to know before you shop.

Start with a topic below, or browse the answers for details on Mewa Boutique styles and customer care.

01 / COLLECTION

Products & sizing

How can I find the right size?

Each product page includes detailed Size Notes and garment measurements. For the most accurate fit, compare those measurements with a similar item you already own. As fabrics and silhouettes can fit differently, checking the Size Notes before ordering is always recommended.

We do our best to show every colour as accurately as possible. However, screen brightness, device settings, and lighting can slightly affect how a shade appears. The actual garment may have a small variation in colour from what you see on your screen.

Mewa Boutique offers a curated selection of fine Turkish clothing, including dresses, co-ord sets, tops, tunics, bottoms, abayas, and outerwear. Our pieces are available in elegant fabrics such as Cotton, Cupra, Silk, Crepe, Velvet, Chiffon, and Lace.

Product availability can change as styles sell out or stock is updated. Some garments may have limited size or colour options. If a particular option is unavailable, it may be restocked later, replaced with another style, or discontinued.

02 / YOUR ORDER

Orders & delivery

What are your shipping charges?

Standard shipping is $6.65. Orders with a merchandise total above $150 qualify for free shipping automatically at checkout. The free-shipping threshold is based on the merchandise value before taxes and discounts are applied.

We carefully prepare and inspect every order before dispatch. Delivery timing depends on your destination, courier service, and—where applicable—customs processing. Estimated delivery dates are displayed during checkout, but these are estimates rather than guaranteed arrival dates.

Yes. Once your order has been shipped, we will send the tracking details to the email address used at checkout. If you cannot find the email, please check your spam or promotions folder before contacting our support team.

Yes, Mewa Boutique is pleased to serve customers in international locations. Please note that customs duties, import taxes, or local charges may apply in your country. These charges are set by local authorities and are the responsibility of the recipient.

03 / AFTER YOUR ORDER

Returns & garment care

Which items can be returned?

Items may be returned if they are unworn, unwashed, unaltered, and still in their original resalable condition. All original tags must remain attached, and the item should be returned with its original packaging where applicable.

Please contact us through the Contact page as soon as possible after your delivery. Include your order number, the item(s) you would like to return, and the reason for your request. Our team will then provide the next steps and return instructions.

Yes, exchanges for a different size or colour may be available, depending on current stock. Let us know your preferred option when you contact us. If the requested item is no longer available, we can arrange a refund or discuss another suitable solution.

Once your returned item reaches us and passes inspection, the refund will be issued to your original payment method. Return postage for size changes, colour changes, or a change of mind is paid by the customer. If we sent an incorrect, damaged, or defective item, Mewa Boutique will cover the return shipping cost and offer an appropriate resolution.

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